Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,905 Reviews)
Rating breakdown 21,905 reviews
5 Stars
14,340
4 Stars
3,899
3 Stars
1,481
2 Stars
846
1 Star
1,339
81%of customers recommend this product.
(
6,014 out of
7,461)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from El Paso, Texas
Verified Purchase:Yes
I like the flow of your program a lot and I am used to it by now. I have been using your program now since the tax year 2000. However, I am retired and I help many friends and family members with their taxes. Unfortunately, you have a strange antiquated policy that I am only allowed to E-file 5 of my friends and family's taxes by E-file. They all want to E-file and it should be NO CHARGE to E-file. I am sure that the IRS would prefer everyone to E-file. It should be free. Please reconsider and make EVERYONE happy. Thank you.
Fred
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: James 80
from Allen, TX
Verified Purchase:Yes
I have been a customer for many years and you've always been outstanting. Thank You..
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 7, 2025
Dear James, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: jmw59
from Michigan
Verified Purchase:Yes
I have been using this software for several years. It is pretty easy to use and makes filing taxes easy. However, I sometimes have trouble figuring out what form the information i enter ends up on. Sometimes its on a worksheet that is not part of the "official" return that is submitted. It would be helpful to open a "Form", go to a particular line and then go to the place in the software where the information was entered.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dairy, OR
Verified Purchase:Yes
I've been using H&R Block for years and they are always spot on and simple.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ArizonaRog
from ARIZONA
Verified Purchase:Yes
So very pleased with H&R Block Tax Software. Works very well , and been using it for many years. The cost is very competitive. We have never had a problem, with completing or e-filing our taxes. Will continue to be a customer for many years I am sure.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Easy too use
from Indiana
Verified Purchase:Yes
Used this software last year for the first time. Was very pleased so I used again this year. Used to use TurboTax but nit anymore
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mass.
Verified Purchase:Yes
I have used this for years and have been very happy. Instructions are straightforward and easy to follow.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York ,NY
Verified Purchase:Yes
I have used this product for a dozen years.
It has always performed flawlessly
Pros: Easy to prepare
Value
5
Response from HRBlockBy Chris-Social Media Department, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock