Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,912 Reviews)
Rating breakdown 23,912 reviews
5 Stars
15,515
4 Stars
4,327
3 Stars
1,714
2 Stars
947
1 Star
1,409
82%of customers recommend this product.
(
7,169 out of
8,796)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Denbob
from CA
Verified Purchase:Yes
Return prep was easy but there is no option to generate depreciation schedule for rental properties.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, October 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mary Alice
from Albuquerque NM
Verified Purchase:Yes
I’ve used H&R Block for 20-25 years now with my sole proprietor business. I will continue!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, November 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Very Comprehensive but not always user friendly.
on November 2, 2024
Posted by: JudesInTheMood
from Boston
Verified Purchase:Yes
The application is very thorough, however, sometimes it is not user friendly. It is difficult to jump to specific pages and, sometimes, I have to start over from the beginning of the return and find myself being brought to pages that I had not previously seen. I sometimes feel like I am missing something when I use the software, which is unnerving. Additionally, I had a 1099-G this year that was inputted, and it didn't seem to make a discernible change to any tax owed. I completed the tax return to the best of my ability and inputted all monies received.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, November 3, 2024
We appreciate your time in sharing this with us! If we can help to make you have a 5-star experience, please let us know if your follow-up survey. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mark1996
from Nebraska
Verified Purchase:Yes
I have been using H&R Block Tax Software since at least 2012. I have always found the questions easy to answer and the program helpful in determining my deductions and other necessary information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media, November 5, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: meclex
from lexington, ma
Verified Purchase:Yes
Used for this year's tax preparation. A little bit expensive but easy to use and mt filing was done timely
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media, November 5, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: andrew4971
from Kansas City, Missouri
Verified Purchase:Yes
I have been using Taxcut for about the last ten years to prepare my taxes. I have a small law practice. After gathering all the necessary documents on my income and expense, it only takes me about 2 hours to prepare my tax returns. It’s really just a matter of following the step by step directions and just filling in the requested information This year, I further simplified the process by e-filing. The program made e-filing my federal and state returns a breeze.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, November 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KLONG36
from Sacramento, CA
Verified Purchase:Yes
I spend a lot of time entering tax-deductible items only to find out, at the end, that none of it matters because of the Standard Deduction. The program could do a better job of letting you know how much in tax deductions you'll need to come up with for it to make a difference in your refund amount.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media, November 10, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Sean2024
from New Hampshire
Verified Purchase:Yes
Does a good job but I’d like to see 2 improvements. You only provide assistance for full year state residents but there are a lot of nonresident filers. You need to step it up to handle nonresident returns. Also, every year I have to figure out the level of software I used the year before. Why don’t I hear from you with a link to a download and a note that reads, “Hey Sean, In order to save you time we’ve sent a link to download the current year software…..”. Makes it easier for all involved.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media, November 10, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock