Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,765 Reviews)
Rating breakdown 21,765 reviews
5 Stars
14,239
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,923 out of
7,360)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: UKITUS
from Ohio
Verified Purchase:Yes
We've used HRBlock for years and mostly it does the job with a few issues. This year unable to e-file as software wouldnt allow more than 1 copy of 8938 forms.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, September 3, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Superiorfan
from South Range WI
Verified Purchase:Yes
I've used Tax Cut software for many years. I've always been satisfied with the products.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, September 9, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
3
Not able to adjust K1 loss based on available basi
on September 13, 2024
Posted by: RTRT
Verified Purchase:Yes
Hello,
I have an issue when importing K1 and not showing all the business loss on 1040 due to unavailable basis. It would have been nice if the software tracked the basis and adjusted the loss amount accordingly. Manually overwriting doesn’t allow e-file.
I have an issue when importing K1 and not showing all the business loss on 1040 due to unavailable basis. It would have been nice if the software tracked the basis and adjusted the loss amount accordingly. Manually overwriting doesn’t allow e-file.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, September 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Austin
Verified Purchase:Yes
…. And a great value. I purchased the desktop version.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, September 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Good for taxes but charges extra for extension
on September 18, 2024
Posted by: JASJASJASJ
from Houston, TX
Verified Purchase:Yes
I have used this software for years and like that it includes five filings. However this year I needed to file an extension and suddenly the software wants an extra fee. Given this is the PREMIUM version and extensions are FREE to file, them charging extra is just greed. I just found the IRS free file option for an extension but it was silly to have to do that. Also the software cannot handle K-3 information just K-1. Quite the oversite for what they advertise as "Built for complex taxes, like 1099s". Guess not.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, September 19, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Daponte53
from San Antonio Texas
Verified Purchase:Yes
I've use HR Block Premium Business Tax software for over 15 years and have no complaints. It's a great tax software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, September 24, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 88guy
Verified Purchase:Yes
i typed an extensive review of your product right after i filed but deleted it. why? because you insisted i agree to you using my comments in your advertisements. nope. do not want to do that, even though i thought my feedback was cogent it was only intended for your company to get the opinion of a person who did accounting all his life and maybe to improve your product. i think i may go back to turbo tax.
Response from HRBlockBy Social Media Department, September 26, 2024
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
New features: easiest Tax software to use yet!
on September 25, 2024
Posted by: SOulArtManiac
Verified Purchase:Yes
Unbelievable ease of use and how quick compared to year's past.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, September 26, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock