Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,887 Reviews)
Rating breakdown 23,887 reviews
5 Stars
15,501
4 Stars
4,323
3 Stars
1,711
2 Stars
945
1 Star
1,407
81%of customers recommend this product.
(
7,154 out of
8,779)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Start showing problems
on July 13, 2024
Posted by: Frank tax
from Rochester, ny
It is performs good for a few years but start had problems and mistakes this year
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, July 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TeddysDad
from Oregon
Verified Purchase:Yes
While the tax code gets more complicated yearly, I'm pretty impressed that I could get through rental income, K1's, short and long term gains, etc. using this software. For me, if I'm going to take the time to put all the data together, I may as well input it myself instead of using a tax professional. This isn't universal advice; everyone's situation is different. For me, it has worked.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, July 15, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Spatzi
from Colorado springs
Verified Purchase:Yes
I have been with HR block for more than 25 years and plus, would not take anybody else :)
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, July 15, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great interface. Easy to use.
on July 18, 2024
Posted by: DetB
from Sacramento, Ca
I've been using this software for years now and I'm always impressed with how easy it is to use. The interface is clean simple and help is always at your fingertips. I highly recommend.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, July 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Not as good as previous years
on July 21, 2024
Posted by: cathy81
from delaware
Hard to navigate could not find information easily
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, July 22, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: ValentinTheDream
from Dallas, TX
Verified Purchase:Yes
I am able to do my taxes with this program more much less $$$ than going to an office and having them fill out the forms.
Value
5
Response from HRBlockBy Social Media Department, July 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Keith in Georgia
from Georgia
Verified Purchase:Yes
Been using software for nearly 20 years. It’s my go to tax software. Well pleased.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, July 25, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RiRK
from Texas
Verified Purchase:Yes
Have used this for several years but it doesn’t seem to get better. Has great difficulty with investments and taking downloads accurately from my investment accounts. I still have to go and manually check stuff. Also, it is of little help if you have partnership income and K-1 firms. Yes, these are complicated but there really is no excuse for it telling me I have to go put something on another form and then when I go there I have to put it in manually.
Oh well, I don’t know that any other program is any better.
Oh well, I don’t know that any other program is any better.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, July 26, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock