Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,819 Reviews)
Rating breakdown 23,819 reviews
5 Stars
15,474
4 Stars
4,304
3 Stars
1,697
2 Stars
940
1 Star
1,404
81%of customers recommend this product.
(
7,113 out of
8,733)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: JAM2023
from Columbus, Ohio
Verified Purchase:Yes
I added the premium software to help me with extra tools to include more deductions and limitations
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 18, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: SB86
from New Jersey
Verified Purchase:Yes
Been using this software for several years now, makes most things simple and straightforward
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 26, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Diom
from San Diego, CA
Verified Purchase:Yes
Both Deluxe and Premium softwares are simple and easy to use.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 26, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bobK57
from Vicksburg MI
Verified Purchase:Yes
Received a bill from state of Michigan for tax due, plus penalty and interest.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, June 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Block Premium tax software
on June 18, 2024
Posted by: JimFuj
from Garland, TX
H&R Block Premium tax software is just as good as it has ever been.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy social media, June 19, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Pickle man
from Oil City, PA
Verified Purchase:Yes
I've used this software for a couple of years and find it clumsy to get around in, especially if you have multiple depreciation items. Also, I was not able to e-file form 7206 which is used when a self-employed person wants to deduct his health insurance. I ended up removing the form and thus missed the deduction because I wanted to e-file.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy social media, June 19, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pamela890
from Gresham, OR
Verified Purchase:Yes
I use the Premium version due to certain business expenses and so far, it is generally easy to use and understandable. I've used it to calculate capital gains on a rental home sale and had no problems at all. I did have one minor thing happen last year that was confusing, but at this point, I don't remember it well enough to describe it and it had to do with Covid payouts anyway, so not a problem anymore. I wish it was easier to get direct help with specific questions. Sometimes the online conversations provide answers, but they aren't always specific enough.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy social media, June 19, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: ReddyEddy
from Waterford, CT.
Verified Purchase:Yes
I've been using this software and its predecessors for approximately 30 years. Never a problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy social media, June 19, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock