Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Whatever12345678
from Cleveland tn
Verified Purchase:Yes
Questions guide well through the process and selects the best options for tax saving
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Janbunz
from East Bay, California
Verified Purchase:Yes
Had a little Home Business we added on the last couple years and it was a breeze from start to finish
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Plumpkin
from Northern Virginia
Verified Purchase:Yes
This was the first year that the app had so many bugs. Had to do hard shutdown to get out of the app a few times.
Pros: Maximizes refund
Cons: Hard to prepare
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
4 stars (not 5) - still not user-friendly enough
on June 15, 2024
Posted by: Honest Review 2
from Los Angeles, CA
Verified Purchase:Yes
I've used H&R Block's tax software (aka TaxCut) for several years and like it enough not to venture to a competitor, and it has slowly improved in it's user interrface. The user interface is simple enough, but it still lacks a fluidity that seems lacking. Also, I may discovered a glitch in doing an SEP contribution ... where the form was visible, and after entering an amount and seeing the reduced tax while in the form view, after I pressed Continue, the tax savings was less. I was confused as to why the form view shows one value but then Continuing shows a lesser tax reduction value.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gregory13
from Syracuse, In
Verified Purchase:Yes
I used the progam for 4yrs and I trust the final numbers.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 18, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mcde123
from Delaware
Verified Purchase:Yes
Convenient, could be better. Large team of experts, I shouldn’t have to read IRS publications for complex situations. Sale of rental property didn’t guide correctly on accumulated depreciation that the software knew about from many years using it. Multiple state should know about state requirements to attach other state forms to resident state form.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Sprinklerguy
from Castle Rock, Colorado
Verified Purchase:Yes
With taxpayers purchasing the many products that qualify for tax credits; I think the user still has to drill down to far in the interview to get tax credit results. Good opportunity for AI to help locate?
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Duke504
from Tyler, TX
Verified Purchase:Yes
I have been using this for several years and am happy with it. The only problem I have is the way the royalty section works. There is a section for a 1099 for natural gas royalty and later it has a question to show the royalty, which will double the amount to be taxed. Learned not to fill in that block. Only reason gave a 4 for ease of use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 21, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock