Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Ajax12
from Alvin Tx
Verified Purchase:Yes
The advertisement I received said investment features were included However when I input MLP data this software doesn’t support those and I had to research on my own where some items belong The software was good for other tax details but I was disappointed because I specifically bought it for help in investing calculations
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: MJMC2
from Tampa, FL
Verified Purchase:Yes
I have purchased and used this software for many years. Always satisfied.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bobb121
from Sc
Verified Purchase:Yes
Software could not handle a lot of basic stuff like our PIN to IRS efficiently
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Luke 4425
from West Central Illinois
Verified Purchase:Yes
I buy the program in advance and start working on taxes in late October. Regular income, Social Security, Farm Income, Horse racing income and also Ref income. Re=populating fields from previous year is great. Missing income or expense is easy to correct,
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ss63
from Washington
Verified Purchase:Yes
As a fairly new retiree the software handled my Roth conversions and taxable social security. I would like to see easier instructions on Roth conversions.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bob954
from Virginia
Verified Purchase:Yes
I've been generally happy with our product, but earlier this year I had to do a 2022 1040X (amended return) and your software didn't allow me to file it electronically - even though the IRS website clearly allowed for doing so. Very disappointing as I know your competitor (Turbo Tax) provided that capabillity. That is the reason for 4 stars versus 5 stars.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta
Verified Purchase:Yes
I used H&R Premium 2023 software for my taxes. It was easy as usual and pulled in all of my information from last year. I wasn't able to import my W-9, but everything else came in seamlessly. It assessed my audit risk, maximized my deductions, and my refund. The questions were clear and the additional information was helpful.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BobnMiami
from Miami, FL
Verified Purchase:Yes
I bought this because I have a special tax situation that this software covers. I have used this software for the past seven years and am very satisfied with how it works.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock