Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: fundro
from VA beach, VA
Verified Purchase:Yes
I like this program bc easy to use, fast access. Problems: Download stock transaction have to revisit each transaction where TurboTax download stock data smoothly. Complicated case HR B program refer customer to HR B professional tax preparer. For ex: If tax payer has more than one 1095A , this program has no confidence to solve problems for tax payer. Over all, I think HRB is very good program . Rated 5 stars
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Cozcool
from Southaven, MS
Verified Purchase:Yes
Easy to use....help screens help you through...picked up all possible deductions
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Harley MaMa
from Clintonville, WI
Verified Purchase:Yes
Whatever information you need to complete your taxes is easily available in the software.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Myrtle Beach SC
Verified Purchase:Yes
Nothing but positive things to say about this product
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: TrippieT
from Orlando
Verified Purchase:Yes
Been using this software for years. Updates are timely. Interface is great. Very user friendly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MJHerbert
from Livonia, MI
Verified Purchase:Yes
We have used H&R Block for many years and had no trouble filing our 2023 Federal & State Tax Returns. Thank you!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Rob621
from Salisbury nc
Verified Purchase:Yes
I was able to do my taxes, the cd takes you through the process step by step.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Efile feature didn't work and left me scrambling
on June 14, 2024
Posted by: Npolk
from Beaufort. SC
Verified Purchase:Yes
I have used h&r block for 15 years. It has its issues but is typically reliable. This year when it came to file my return the efile feature would not work. It just kept telling I had no more efiles remaining. In a scramble I had to print off my returns and mail them in. I do tax prep for a small group of people. Needless to say I will be changing to a new tax prep software next year.
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock