Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Dr DMW
from Colorado Springs, CO
Verified Purchase:Yes
I've used H&R Block's tax software for years and will continue to do so because it is quick, easy, and thorough.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 3, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: TimL27
from Austin, Tx
Verified Purchase:Yes
Have now used HRBlock for years for my tax prep and it continues to impress me with all the scenarios it can capture for tax prep. Handles small business aspects nicely as well as investments. Definitely will continue to use it going forward. I do wish it was a little better at handling major home improvements for business use which get depreciated; while it does allow these to be entered, it does not list and spell out prior year improvement additions while it does continue to include the depreciation in the calculations; so it s hard to confirm prior depreciable improvements are still being included.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 2muchtrble
from Gaffney,sc
Verified Purchase:Yes
Not as much actual help under the "help" tab as I would like.
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bobat33015
from miami, fl
Verified Purchase:Yes
I have been purchasing this for 12 years - always pleased with accuracy and speed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 31, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Fpm2
from Saint Paul, MN
Verified Purchase:Yes
Updating the program does not happen except right after a restart. The last 2 years I have had to call to get the state program I had already paid for. I am asked to pay again by the program. Things were better several years
ago.
ago.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 5, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Patmacpaperwork
from Emory, TX
Verified Purchase:Yes
We have used H&R Block federal income tax software for a number of years now - and are thrilled with the straightforward and simple process.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 31, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LadyJuneau
from Anchorage Alaska
Verified Purchase:Yes
I'm a Senior Tax Analyst preparer, I couldn't put my PTIN on the forms I prepared. I couldn't use W7's with this software. I doubt I'll use it next year. Your welcome.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lindarauto
from Oceanside, CA
Verified Purchase:Yes
I used it 2 months ago, it is not user friendly
Can’t follow instructions if you don’t know what you are
Doing.
Can’t follow instructions if you don’t know what you are
Doing.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock