Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Bruno Vienna
from Marlborough, CT
Verified Purchase:Yes
I have been using this tax software for decades, dating back to when it was called TaxCut. It has never let me down. My taxes are relatively complex with multiple rental properties as well as a farm. I find this easy to use and I trust it. I will never use another tax preparation package.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jim19380715
from Harrisonburg VA
Verified Purchase:Yes
I've used H&R Block tax software for over 10 years now. So user friendly. Never had a problem with IRS. The program asks all the right questions and leads one through the process. If one forgets to answer a question, the program will remind you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RW81
from Tunica, MS
Verified Purchase:Yes
Fine for federal, a little bit of trouble for Mississippi state taxes.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Downtown Dave
from Long Beach, CA
Verified Purchase:Yes
One of the great benefits comes in the second year and forward, when the system self-populates many of the reoccurring fields, such as names, addresses, and account numbers, from prior year's returns. Saves a lot of data entry time.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Trust Issues
from Pennsylvania
Verified Purchase:Yes
I've been using H&R Block's software to do my own taxes for years. It seems like they're a little more glitchy with each passing year, so I'm only giving 4 stars instead of 5. There's a form for the rental properties called "Safe Harbor". I entered 3 properties but only one of them prints on the form. It doesn't seem to have been a problem, e-filed without any issues and nothing back from either State or IRS, but it does seem like this isn't completely 100% correct.
My second reason for the 4 stars instead of 5 is that I've completely lost faith in the privacy of my information. They're selling it for sure, and we're powerless to do anything about it. IMO if they're making money selling our information, perhaps they should provide the software free of charge instead of double dipping. Actually, they have NO BUSINESS selling our information and I hope our government idiots eventually quit trying to sue each other and get around to locking down on our privacy.
Rant over, sorry...
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JulieSM
Verified Purchase:Yes
We've used this for years, but it failed us this year. They skipped one EV form and delayed another for so long that we could not use it to file by 4/15.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 200020002000
Verified Purchase:Yes
For the past two years I have been unable to submit my return on line with no explanation of the reason.
Pros: Maximizes refund
Cons: Hard to prepare
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Smile a while
from Fairbanks
Verified Purchase:Yes
Program covered all the bases and choices to submit return
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock