Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Cathy007
from Texas
Verified Purchase:Yes
This program makes doing my taxes so very easy. Step by step questions that have easy to find answers. Status updates are easy to get.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: PM in IC
from Iowa city
Verified Purchase:Yes
I’ve used HR Block program for 20 years and am generally satisfied with it. The 2023 Premium accuracy check showed an error that I had difficulty correcting. I repeatedly tried to retrieve the information without success. finally, I stumbled on a solution.
Indexing and retrieval should be added for error detection. .
Indexing and retrieval should be added for error detection. .
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Zapmansky
from Lake Geneva wis
Verified Purchase:Yes
Please don't make download software anymore. do online only! For example, state failed my income and force me to pay u another fee.
Pros: Maximizes refund, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Grandma2024x3
from Sioux City, IA
Verified Purchase:Yes
Very reliable and confident that all is done accurately!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: restore3
from Washington DC
Verified Purchase:Yes
I have used this software for years and always had a good experience. The ability to connect to your financial institution is great. I haven't had to use human help but it is nice to know it is there if I need it.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Tims75
from Upstate NY
Verified Purchase:Yes
Understand the need for updates, but I wish there weren’t quite as many…tax season is short!!
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gram1
from Ohio
Verified Purchase:Yes
I’ve been using this product for years and am very satisfied. It’s easy to navigate.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Londo
from North Carolina
Verified Purchase:Yes
We have used this software for years now. It is very helpful with any questions and guides you through the process.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock