Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Havenot2
from Savannah TN
Verified Purchase:Yes
I buy it every year for about 8 years ever since my accountant pass away. Love the way it preloads the previous year’s information into the current year to give me a head start.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
This year it seen like the software was more hard
on May 25, 2024
Posted by: Blue43Football
Verified Purchase:Yes
This year seen like the software was more hard to use
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nikaura
from Virginia Beach
Verified Purchase:Yes
I bought this program for last tax season and it sucked. I have a new Mac so I don't know if it was because of that or just your program this year. I have used HR Block program for years without difficulty and now I am not sure I can trust it. Not a happy thing when doing your taxes. Thank goodness it turned out ok after multiple attempts. I have always used you and debating giving you a second chance
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Jbgos
from Waterford Michigan
Verified Purchase:Yes
Been using it for 20 plus years with great success. Like to be able to download the software to my computer.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Helps me to Easily Prepare My Personal and Busines
on May 25, 2024
Posted by: riding safe
from Indiana
Verified Purchase:Yes
I have used this for several years to prepare my personal and small business Schedule C. I find it easy to use and reliable.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: FatMeez
from Highland, IL
Verified Purchase:Yes
Overall good dependable program. However, I could not file my state program electronically due to farm income (K-1). Wish that could be adjusted.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: SteveKsr
from Liverpool, NY
Verified Purchase:Yes
My spouse operated a small home cleaning business for over a decade. The Premium Tax preparation package let us easily and accurately combine our personal and business filings.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Smoothperator
from Jacksonville, FL
Verified Purchase:Yes
Consistent and outstanding product which exceeds my expectations every time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock