Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Thebestway
from Charlotte
Verified Purchase:Yes
Simply answer questions and the software guides you through all the US tax complexities .
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dick81
from Marysville, Ohio
Verified Purchase:Yes
I have used the software for a number of years. The questions asked during the preparation process are very helpful in assuring I don't miss something, especially if an unusual tax situation is involved.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: User Since 99
from Pennsylvania
Verified Purchase:Yes
Love the product and have used it for years! One feature I couldn't find this year was being able to get a list of "My Forms" so I could open a particular form instead of roaming through the interview until I found the information I was looking for or printing the form in pdf format to see what it said.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: NotEverForAnyone
Verified Purchase:Yes
No comments as H&R require more characters instead of real comments :(
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Jack32
from Kenosha WI
Verified Purchase:Yes
I use it every year and will continue as long as I am able but I am 91 years old and do not plan too far ahead.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Paul Annapolis
from Annapolis MD
Verified Purchase:Yes
It makes my tax season easy and stress ree. Will continue using it year after years
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: bgzcle
from jacksonville
Verified Purchase:Yes
Did my taxes and filed on line, refund into account quickly. Reccomend
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Very Very Disapointed
Verified Purchase:Yes
I have used this tax program for years. Each year the updates were ready around the first of February. This past year I had to keep waiting for a particular update that kept getting pushed back. I ended up purchasing TurboTax and filed my taxes that day. I wasted my money and a lot of time waiting for weeks to file because of this issue. I will use TurboTax free m now on.
No, I would not recommend this to a friend.
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock