Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(21,766 Reviews)
Open Ratings Snapshot
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product. 
(
5,924 out of 7,361
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
3 out of 5
3
multi year user
on May 25, 2024
Posted by: mo2020cal
from california
Verified Purchase:Yes
I've been an H&R Block tax software user for over a decade
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Social Media TeamH&R BlockMay 31, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
ABOUT TIME
on May 25, 2024
Posted by: ljfslkjdflkjdfkl
from hanover maryland
Verified Purchase:Yes
For years I've been asking myself why doesn't this software get the information from last year's return. Well, my 2023 return went off without any of those issues.
Pros: Fast
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Premium Review
on May 25, 2024
Posted by: Go HR
from Clarksville, TN
Verified Purchase:Yes
Very user friendly product. Easy to understand and follow. Have used it for at least the last 20+/- years. Will use it again this year. I have it on automatic renewal.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Only tax software I will use
on May 25, 2024
Posted by: RonEB
from New Jersey
Verified Purchase:Yes
I have been using H&R forever... no reason to change
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy
on May 25, 2024
Posted by: BKWB
from Michigan
Verified Purchase:Yes
I have been using HR Block for 10+ years. Mainly because it’s easy to follow and to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Major Issues trying to Submit-had to file paper
on May 25, 2024
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
Server issues for those using the installed software, which resulted in me having to print and file taxes on paper- extremely frustrating and disappointing
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy H&R Block Social Media DepartmentMay 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
State of the art tax software accurate easy to use
on May 25, 2024
Posted by: jmozal12
from Berkley, MI
Verified Purchase:Yes
I have been an H&R Block tax software user for many years. I have used other software in the past, but found H&R Block to be the most reliable, accurate, and easy to use. I am confident that in using the software my returns are right and that I am getting the maximum benefit to which I am entitled.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very thorough
on May 25, 2024
Posted by: Renter
from Yanceyville,NC
Verified Purchase:Yes
Program of questions works very well for reporting income and expense for rental properties.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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