Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Ray103
from Baltimore, MD
Verified Purchase:Yes
Been using this software for 20+ years of stress free taxes. Highly recommended
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Farmboy53
from Goshen, IN
Verified Purchase:Yes
I switched to HR Block tax software about 15 years ago as I had issues with some competitors’ products, and have been very pleased with the results.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Never will do survey
from MN
Verified Purchase:Yes
Program does not allow the option to use Minnesota standard deduction if you itemized on Federal. Minnesota gives option but program has to be overridden to get proper state tax prepared.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: b4pilot
from Gainesville FL
Verified Purchase:Yes
I've used H&R Block software many years, since before the name was changed. I've always felt comfortable that I was getting the best refund, when one was due, or minimum IRS payment, when one was due. I respect their security and integrity.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: TTY23
from 10954
Verified Purchase:Yes
Bought it early of the year easy to use though my family found the support issue
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Numb3rs
from Cleveland ohio
Verified Purchase:Yes
Found it hard to understand on some sections . Couldn't get answers
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JohnnyJuice
from Virginia
Verified Purchase:Yes
I’ve been using H&R for years.
Always very simple & easy.
Great software!
Always very simple & easy.
Great software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: sxss
from New Jersey
Verified Purchase:Yes
I have been using this software for over a decade and generally works very well. However it is not great at handling things like bond premium amortization and we are left to figure it out on our own. Also I switched to the web version a few years ago and none of my information carried over. The web version is terrible by the way so I switched back to the desktop app this year. But again lost any migration of my prior year data. Overall does the job but could be better.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock