Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Turbotaxisbetter24
from Virginia
Verified Purchase:Yes
My parents bought this to file and offered it to me to file as well. Figured I would try to save money and use it instead of TurboTax. It was so slow going and not as intuitive as TurboTax. Did not allow import of W-2s from ADP, so dumb. Also, there were a lot of hidden fees if you are trying to use it for more than one person (although they advertise it as able to do multiple returns). Had to pay to e-file, had to pay for another state return. It literally makes you enter your credit card at each stage as you are trying to complete the filing. Not worth it.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Snowyladybug
from Indiana
Verified Purchase:Yes
I have been using this software since it first came out. I recommend it to friends and family to use it also. Very easy to use and understand. I would suggest to anyone to get this it really does help. I have never had a problem with the program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Normal
from TX
Verified Purchase:Yes
Over sixty years of outstanding service, the name speaks for itself.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: WFMike
from Wake Forest
Verified Purchase:Yes
I have used H&R Block software for my taxes for many years. The GoTo feature makes it easy to jump to the area you want to work on since not all documents arrive in the order the software is structured to address.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: GHM84
from Schertz TX
Verified Purchase:Yes
Have used the software successfully for many years
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Switched from TurboTax because HR Block is better
on May 24, 2024
Posted by: BillHDenver
from Denver, CO
Verified Purchase:Yes
HR Block tax prep has worked well enough for several years. I switched from TurboTax because they got too many things wrong and had too many bugs. Using HR Block is tedious at times (there is a lot they could do to streamline it), and it has had a few bugs, but I'm pleased that they've fixed some of the problems. Overall, I'm pleased enough and keep using it year after year.
Written by a customer while visiting HRBlock
Posted by: meowmix79
Verified Purchase:Yes
I was stopped from completing and submitting my return due to a continuous "This interview is not yet final....". Took way longer to submit my taxes than it should have.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Glorybe24
from Racine, WI
Verified Purchase:Yes
I buy H&R Block tax software every year. It is so easy to use and very accurate.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock