Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: NoSupport
Verified Purchase:Yes
I filed on Feb 29th. I still don’t have my refund. IRS says it will be another 60 days. You have provided NO support.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bonz123
from TX
Verified Purchase:Yes
Would like to have the opportunity to file more efile even if I have to pay
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Works well IF you have a basic understanding of Ta
on May 24, 2024
Posted by: C W O 4
from North Central Texas
Verified Purchase:Yes
used it since it was a single floppy. has grown over time. Interesting that some parts of programs are difficult to understand so IRS.GOV/instructional will answer many questions.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: peg1959
from WV
Verified Purchase:Yes
This makes my life so much easier. Worry free & easy to understand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
So many problems will try another software next ye
on May 24, 2024
Posted by: Sailgirl
from Florida
Verified Purchase:Yes
I could not file my taxes for weeks because they did not have the Annualized method schedule done. Yet it was available with turbo tax and also on the irs website. In addition for my amended return it could not file that electronically there was a glitch and they were not making it known when it would be fixed.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CJF4
from Georgia
Verified Purchase:Yes
I have used H&R Block tax software for over 10 years and I have always been fully satisfied.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: imagineer
from Bradford Pa.
Verified Purchase:Yes
The last three years New York State edited their return and lowered the return amount.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Sam7121
from North Carolina
Verified Purchase:Yes
Have used this program for many years to do our income taxes, works great!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock