Overall I found this product easy to navigate and helpful in the step by step process provided. I found the resolve issues aspect of the software to be confusing. The check takes you to specific line items. I needed the bigger picture first.
I have used this forever from the first TAX CUT. Only issue is when we go to the audit problems at the end. It is very difficult to know what is causing the flags.
Pros: Easy to install, Easy to prepare, Easy to import
I'm happy with the software/\. But wondering how come my E-filing NJ return rejected whereas your software checked accuracy of return and found no error. Federal accepted the return. Couple of forms not installed had to obtain online. This time while upgrading online my hardware got damaged. Never happened in the past
I am a CPA and find many faults with this software. Its hard to find exactly what I am looking for. You should have an option to turn off all mini worksheets as those are annoying. Most of the time your "issues" don't affect efiling and are tedious to try to correct. The software does not handle railroad retirement correctly. I understand its for the average person, but maybe you should come up with a more expert version.
Pros: Easy to install, Easy to prepare, Easy to import