Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: PhilPal
from Long Beach, CA
Verified Purchase:Yes
I sometimes cannot see where numbers came from or how to edit them.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mikes67
Verified Purchase:Yes
I've been using this tax program for a few years now. Once you learn how to navigate your way through the program, it gets easier. I'd recommend this over turbo tax. Just my personal opinion and my recommendation. A little pricey, but what isn't these days. All in all at least with this program you get what you pay for.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 22, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Josh12121212
from Virginia
Verified Purchase:Yes
The late updates to the software made doing my taxes very frustrating.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AnyNickname
Verified Purchase:Yes
I have been using this software for years, and have 2 main issues:
1. Schedule D: I do a lot of trading, including selling naked puts. The software does a good job importing data from my broker, however, it is not programed to “understand” sales that happen before purchase, as is the norm in short selling and put writing, so I am forced to confirm each of those trades manually, since the software flags them as errors. The software accepts expired options (labelled X), so it is not a stretch to allow for naked puts and shorts.
2. Form 8938: I am an expat, I report my foreign bank accounts on form 8938, and the software has now (not last year!) a limit on the number of foreign accounts accepted in e-filing. This is weird. Also, you may need to review the output here: the number of additional sheets is not provided automatically, and, if I have, say, 6 bank accounts, I get 5 additional statements, each with page 1 and page 2, while p 1 is supposed to be a cover for all, and page(s) 2 the additional sheets for each account. This is also not automated, and confusing.
Overall, I like the software, since I’ve been using it for so long. I wish the above issues are taken in account in future versions. Keep up the good work!
1. Schedule D: I do a lot of trading, including selling naked puts. The software does a good job importing data from my broker, however, it is not programed to “understand” sales that happen before purchase, as is the norm in short selling and put writing, so I am forced to confirm each of those trades manually, since the software flags them as errors. The software accepts expired options (labelled X), so it is not a stretch to allow for naked puts and shorts.
2. Form 8938: I am an expat, I report my foreign bank accounts on form 8938, and the software has now (not last year!) a limit on the number of foreign accounts accepted in e-filing. This is weird. Also, you may need to review the output here: the number of additional sheets is not provided automatically, and, if I have, say, 6 bank accounts, I get 5 additional statements, each with page 1 and page 2, while p 1 is supposed to be a cover for all, and page(s) 2 the additional sheets for each account. This is also not automated, and confusing.
Overall, I like the software, since I’ve been using it for so long. I wish the above issues are taken in account in future versions. Keep up the good work!
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: cannotthinkofnickname
from Hartselle, AL
Verified Purchase:Yes
I was helping my son using the downloable program and e-filing didn't work on Tax day. I tried to e-file on 4/14 Sunday all night until midnight and tried again 4/15 Monday morning but still wouldn't work. I had to print everything last minute and filed paper returns for both Federal and State tax returns.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CSYBEAR
from AMARILLO, TX
Verified Purchase:Yes
What good is a product if I can't Efile at the deadline.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HappyTrails
from Las Cruces NM
Verified Purchase:Yes
Again this year H & R Block comes through. Easy to use, accurate and the price is right.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 21, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Brad in AZ
from Arizona
Verified Purchase:Yes
Struggles with the Arizina Credits on Federal and State deductions. It handles them but in a very confusing way.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock