Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(21,766 Reviews)
Open Ratings Snapshot
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product. 
(
5,924 out of 7,361
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
4 out of 5
4
Itemized deductions
on May 19, 2024
Posted by: LBbeck
from Arizona
Verified Purchase:Yes
I took the advice about itemized deductions and bundled them into one year, but HRBlock software would not allow the large deduction due to my low income level. Evidently, the ratio was too high. So I switched to turbo tax and was able to do it without any problem.
I have also not used HRBlock when I have a 1099 retirement form, as it has in the past counted that income as completely non-taxable, which the irs did not agree with.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Makes my tax forms easy.
on May 19, 2024
Posted by: BobC54
from Summerville, SC
Verified Purchase:Yes
I use this product every year and I have for many years. I works great. Some sections on investments could be more advanced.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Always Misses First Time Home Buyer Credit
on May 19, 2024
Posted by: Some Person
from Olive Branch, MS
Verified Purchase:Yes
For 5 years running I have a letter saying I need to provide form 5405(?) to the IRS. Everything else works fine.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media DepartmentMay 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block at home is awesome
on May 19, 2024
Posted by: wjones
from Dallas, Texas
Verified Purchase:Yes
The tax software is very user friendly and easy to navigate. It walks you through complex scenarios step-by-step making it easy to complete, and getting you the biggest refund owed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Software for taxes
on May 19, 2024
Posted by: ThreeRiversMI
from MI
Verified Purchase:Yes
I have continued to use this Hr Block Tax software year after year because it is very thorough in its approach to handling my taxes. I like the features and like the error verificaiton part as it looks for potential errors after you have entered the data.
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media DepartmentMay 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Useable but could be better
on May 19, 2024
Posted by: NCDY
from Indianapolis, IN
Verified Purchase:Yes
Software works but could be better. Needs to be more user friendly
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy H&R Block Social Media DepartmentMay 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Underwhelming
on May 19, 2024
Posted by: zap555
from Seattle, WA
Verified Purchase:Yes
The application does OK with the basic stuff, but it comes up short on the complicated stuff. For the annualized income worksheet, it tells you to go figure it out on your own and then enter the numbers. It also has trouble with amended returns. Often the instructions are nonsense, and you have to figure it out by trial and error. A Premium version should do better. Lastly, it refuses to run unless you have a recent version of the OS, despite the fact that it's a simple (somewhat buggy) HTML app that hasn't been updated in over a decade and it would run on any OS.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy H&R Block Social Media DepartmentMay 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use Tax Program
on May 19, 2024
Posted by: Old Goat older
from San Angelo, Texas
Verified Purchase:Yes
Finished taxes quickly and submitted electronically. Refund received quickly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 22, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
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