I took the advice about itemized deductions and bundled them into one year, but HRBlock software would not allow the large deduction due to my low income level. Evidently, the ratio was too high. So I switched to turbo tax and was able to do it without any problem. I have also not used HRBlock when I have a 1099 retirement form, as it has in the past counted that income as completely non-taxable, which the irs did not agree with.
For 5 years running I have a letter saying I need to provide form 5405(?) to the IRS. Everything else works fine.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The tax software is very user friendly and easy to navigate. It walks you through complex scenarios step-by-step making it easy to complete, and getting you the biggest refund owed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have continued to use this Hr Block Tax software year after year because it is very thorough in its approach to handling my taxes. I like the features and like the error verificaiton part as it looks for potential errors after you have entered the data.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Software works but could be better. Needs to be more user friendly
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The application does OK with the basic stuff, but it comes up short on the complicated stuff. For the annualized income worksheet, it tells you to go figure it out on your own and then enter the numbers. It also has trouble with amended returns. Often the instructions are nonsense, and you have to figure it out by trial and error. A Premium version should do better. Lastly, it refuses to run unless you have a recent version of the OS, despite the fact that it's a simple (somewhat buggy) HTML app that hasn't been updated in over a decade and it would run on any OS.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.