Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
5
About 25 years of use with NO proplems or issues!
on May 17, 2024
Posted by: eagletalon
from Oakhurst, CA
Verified Purchase:Yes
H & R Block software has the ability to lead you from item to item with ease. If something is missed, it will remind you about what you still have to complete. I have used this program for 25 years and have had no return proplems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: John122
from Myrtle Beach, SC
Verified Purchase:Yes
I have used this program for a few years and it is really easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
State tax returns for NC and SC were hard to audit
on May 17, 2024
Posted by: Ramnavy
from Raleigh NC
Verified Purchase:Yes
I use both the NC and SC state tax returns. I found both state returns to be difficult to audit and compare to the federal return.
I also discovered that the federal return lacked the ability to import from credit unions
I also discovered that the federal return lacked the ability to import from credit unions
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jdfotos
from Hawaii
Verified Purchase:Yes
I have been using HRB software for a very long time. Many software packages disappear or grow to be unmanageable. HRB has consistently improved.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Brian58
Verified Purchase:Yes
Thorough instructions to assist in doing my taxes.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
It's so good and easy!!! Incredible user friendly!
on May 18, 2024
Posted by: Dingo52
from Florida
Verified Purchase:Yes
I've been using it for quite some time and never disappointed. It takes away any worries. Extremly satisfied
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: USASenior
from PA
Verified Purchase:Yes
I would give the tax pros 10 stars if I could. Your support staff is outstanding. BUT you send TOO MANY texts and emails. It’s REALLY ANNOYING!
Pros: Fast
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DiamondDiva
from Georgia
Verified Purchase:Yes
I have bought this for the past 7 years and have always had great experiences and results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock