Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(21,766 Reviews)
Open Ratings Snapshot
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product. 
(
5,924 out of 7,361
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
4 out of 5
4
Reliable and Easy
on May 17, 2024
Posted by: Pitapop
from Kansas City
Verified Purchase:Yes
I have bought H&R Block software for several years. This version of the software, is just as easy to use as it has always been. The updates provide fixes for any issues that have ever arisen. Would definitely recommend.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
So easy to import securities trades!
on May 17, 2024
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Tax cut makes it so fast to import all your financial data from banks and brokerages. It makes doing your taxes so much easier than in the past.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Eas of use
on May 17, 2024
Posted by: Bruce40
from PA
Verified Purchase:Yes
I've been doing my taxes with H & R Block for several years and it gets easier every rear to use the software. I made a mistake this year and probably start over because I think I ran through twice and got more refunded than I had withheld.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 22, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
too expensive
on May 17, 2024
Posted by: metoo22
from MN
Verified Purchase:Yes
very expensive. Made handling investment income (mutual funds) a major pain.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy H&R Block Social Media DepartmentMay 17, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
A very professional software
on May 17, 2024
Posted by: Kratos2514
from Stockton California
Verified Purchase:Yes
This is just like the one I've use for a long time
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Everything I needed to successfully complete my ta
on May 17, 2024
Posted by: BudMu
from Hilliard OH
Verified Purchase:Yes
I am very pleased with the H&R Block services and support.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media DepartmentMay 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Should be able to upgrade!
on May 17, 2024
Posted by: FL_man33
from Altamonte Springs, FL
Verified Purchase:Yes
I purchased Deluxe. I ended up needing Premium. There was no option to upgrade. I had to repurchase Premium. Wasted my purchase of Deluxe. Otherwise, actual program was good.
I would recommend this to a friend!
Value
1 out of 5
1
Response from HRBlockBy H&R Block Social Media DepartmentMay 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to follow what's included
on May 17, 2024
Posted by: DJMiz
Verified Purchase:Yes
Help topics were an assist - quick reference to IRS publications
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy H&R Block Social Media DepartmentMay 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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