After completing the form, the review spotted several descriptions that needed clarification. I attempted to make changes and couldn't make changes.. I finally filed, not knowing for sure that the corrections had been made. I gave up. Some things work well. Direct download from my broker saved hours of filling out forms. Some instructions are confusing, difficult to understand.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I’ve always used “the other guys” tax prep product but this time I decided to try H&R Block and I’m pleased with the results. The program walks the user through and it makes suggestions along the way so that the entire tax preparation exercise feels like having a tax expert in a chair next to mine.
It was very frustrating using this software this year. Many times when I sat down to work on it, the explanations didn't work. I am not sure I will buy it again next year without strong consideration.