Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Ojoe2
from Texas
Verified Purchase:Yes
I have used this software for years. It does not crash or cause other problems. It is easy to use and generally explains things well. If help is needed it is available.It brings last years information forward saving time/.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jimbob4532
Verified Purchase:Yes
As usual the program was easy to use and provided good value for the money
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: markcw
from Houston, TX
Verified Purchase:Yes
I continue to use H&R Block tax software the the past several years. I works very well with our investments, work income and retirement income.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Fred ccc334
from Michigan
Verified Purchase:Yes
I used HR block for 2023 taxes. Updated before final and before sending in April 2024. Submitted my taxes. Just got a bill from IRS for wrong tax penalty that your program produced. Now I’m paying more. Maybe I switch to Turbo tax next year. Not that you will even care.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JayJ7
from New Jersey
Verified Purchase:Yes
Pretty good overall. It will not import information from any H R Block software more than a year old. The US has tax treaties with several countries that mandate how foreign retirement is recorded. Millions of people use that, but the software gives no help or guidance. No indication of when the standard deduction is applied to the running tax total. It is a bit difficult to just view the particular tax form on screen. The State forms work well.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Becky Too
from Florida
Verified Purchase:Yes
This product is very easy to use and contained all the features we needed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JimSt
from Salem OR
Verified Purchase:Yes
I have used HRB successfully for many years. They build on pfevious year's return.. Very good But had new compter that failed to find last year's return. I suspect that last year's return was stored automatically in a cloud somwhere on someone else's computer. Why? I want it on MY computer. Cloud bad!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Betty 21
from Bloomington, IL
Verified Purchase:Yes
Having had good experiences in the past I purchased it again and am so glad I did. I was able to import my stuff from last year which made it very user friendly!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock