Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Gary44
from Virginia
Verified Purchase:Yes
First time back after several years. Couldn’t download 1099s easily.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: HannahH
from Oklahoma
Verified Purchase:Yes
I’ve used H&R Block software for several years and I mainly continue using it because I understand its quirks and limitations. Two issues stand out to me. 1) The 1099-R input form for Federal retirees is not complete - you can’t add all the info on the 1099-R - so I always have to find a work-around for that. 2) I have rental property and input screens for that are such that expenses can easily be double counted if you’re not careful. I recommend the software to people with fairly simple returns, but caution those with more complex finances.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gil56
from Albuquerque, NM
Verified Purchase:Yes
I’ve been using this product for years and find it easy use with useful features for investors.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Reviewed
from NC
Verified Purchase:Yes
My date to submit my taxes kept being pushed back for weeks at a time.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Space Invader 021
Verified Purchase:Yes
Overall good software, but some of the help tips seemed to not work when preparing taxes. Also, there’s a bug with crypto transactions reported that requires you to manually change some checkboxes in the forms. And importing transactions from some brokerages isn’t possible.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Manny 56
from Los Angeles
Verified Purchase:Yes
Long time customer. Importing all prevoius years information is very helpful, saves lots of time.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Perry Miao
from Maryland
Verified Purchase:Yes
I bought a month ago I had good tax report experience and tax returns . I will buy it again next year.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jim in AZ
from Phoenix
Verified Purchase:Yes
I like that they promise to provide support after filing if necessary. I expected the software to be able to prepare my state tax return and for the second year I had to go online, download forms from the state and file manually.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock