Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Hagrid
from Albany, MO
Verified Purchase:Yes
It walks you through all the steps to file your taxes accurately and properly.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Unhappy user 7
from PA
Verified Purchase:Yes
Carried over incorrect AGI amount to file federal return. Was unable to handle distributions from an MLP.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LauriePWJ
from Utah
Verified Purchase:Yes
Although an unforeseen snag prevented me from using the electronic filing option, I was pleased overall with the ease and accuracy of the software. I especially appreciated the ease of importing my financial information. That feature alone saved me hours of data entry!
I was also pleased with the affordability of the product, particularly when compared to the online software I used previously.
I was also pleased with the affordability of the product, particularly when compared to the online software I used previously.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Leti10
from Los Angeles, CA
Verified Purchase:Yes
Again, as in past years, H&R Block has the easiest and quickest way to file Federal and State Taxes, thanks!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Doodle the Great
from Diamond Bar CA
Verified Purchase:Yes
It was reasonably good, but we make a lot of donations and it did not allow all of them.
The real plus was that the in-office software could not complete my tax return correctly, but this software worked. A con was that I could not see actual tax return easily as I added information.
The real plus was that the in-office software could not complete my tax return correctly, but this software worked. A con was that I could not see actual tax return easily as I added information.
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Carol in Alaska
from Palmer, Alaska
Verified Purchase:Yes
I like how it reviews last year's tax refund and brings up the same topics so I don't forget anything. I already recommended it to my grandson.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LilithF
from Pittsburgh, PA
Verified Purchase:Yes
While this is very good for most people, i should warn that in PA, the software had a lot of trouble with some forms during state filing. It mostly had trouble in regards to taxes involving a trust, where it both had trouble importing documents, but also tried to invoke a state law that has not yet taken effect yet. But if you are only doing federal returns, or don't have complicated state tax laws, i would recommend this.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Samiam777
from Cape Coral,fl
Verified Purchase:Yes
The program is very difficult to navigate, always be nice if you had telephone support for some of the problems.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock