Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: dans taxes
from NJ
Verified Purchase:Yes
i have been using this tax program for a long time since it first came out i find it easy to use and able to do my taxes a lot faster
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Klally
from Ohio
Verified Purchase:Yes
Wouldn’t allow me to file. Your software kept throwing errors the whole time i used it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Landlord owner run
from Daytona Beach
Verified Purchase:Yes
I’ve been using this for five years now. Just wish you could download and easily format and transfer files. I’m using an old laptop that contains all the older files and you can’t port them to a new laptop.
Pros: Easy to prepare, Maximizes refund
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Sdfarm
from South Dakota
Verified Purchase:Yes
The product is great; however, the entire day of April 15th I was unable to file electronically. I had to print my return and mail a check before the post office closed. I always wait until the last day as I always owe money. Totally unacceptable. There were several comments about this problem on the internet when I was attempting to see what the issue was.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Grandma Diane
from California
Verified Purchase:Yes
I have been using H &R Block for at least 20 years.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Lee4356
from Columbia SC
Verified Purchase:Yes
Good. I did have a problem declaring NY oil royalties. They were mixed up with property rentals and I had to look at all the worksheets to figure it out
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: CA Supreme
Verified Purchase:Yes
Worked great until we tried to file on April 14th, then it died and would not file Federal or State returns. Tried 15 times and it failed each time but it charged my credit card each time it failed. How much would you trust a product with that performance?
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Avonlady59
from Maryland
Verified Purchase:Yes
This is a great product. It satisfy my needs. I enjoy using the search/help features to answer my questions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock