Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Boilergpa
from Indianapolis Indiana
Verified Purchase:Yes
Easy to perform taxes. Price reasonable. Didn't like that to perform online transfer for state, I had to pay money.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Great Software: Getting Pricey with the Contents
on April 29, 2024
Posted by: Tax Filer 29394929
from Dillon MT
Verified Purchase:Yes
Overall, I appreciate H & R Block Software, but the price keeps increasing and the add ons are getting pretty high. I am self-employed and require self the premium; however if I was a W-2 employee I may just go with some of the free filing software due the price. The last few years I have felt a bit gouged by HR block price wise and have started tracking other software and their price points. I hope they figure out they are getting too high for the service.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: mdng
from Sacramento, CA
Verified Purchase:Yes
Everything worked except the Help function, I re-installed the software but it still didn't work. The software was able to connect to the Internet to obtain updates and E-file, but complained about no Internet for the Help function.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: aldeanmi
from White Lake, MI
Verified Purchase:Yes
I've been using H&R Block for at least a decade. The only problem I've ever had was this year with the "Bad Gateway" issue.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Ghido42
from Etown ny 12932
Verified Purchase:Yes
I have been using this software for years easy to use very satisfying
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bobby40
from fairfax, va
Verified Purchase:Yes
Used this software since it was first marketed and I continue to be satisfied with the ease of using it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jmm0426
Verified Purchase:Yes
I have had my taxes made easy by H&R Block for 17 years now, and the reason I use it is because the program's interviews provide clarity and confidence when it comes to understanding my tax liability.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GRLoo
from DFW Texas
Verified Purchase:Yes
I’ve used H&RBlock software for years, but I felt this year’s version was a little buggy. I still prefer it to others, but there were a couple of areas that just didn’t seem to work as expected. As a former sw developer, I may be a little picky!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock