Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Pixiegrace
from Missouri
Verified Purchase:Yes
It was easy, but they charge for state filing, they charged me twice and I still haven't been reimbursed. The wait time is hours to talk to someone. They also had a data breach.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mikegreenbay
from Wisconsin
Verified Purchase:Yes
I’ve used other tax software as a volunteer. Using the block software I missed the EIC for a family member. There should be some type of warning to review the EIC option.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: whyanicknamethatislonger
from Minneapolis
Verified Purchase:Yes
The software seems to work well except for a bug. When attempting to enter a 1099-MISC it doubled the amount. It counted it on the 1099-MISC and again in a different form. The 1099-MISC is supposed to be linked to the form to back up the income instead of doubling the income.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: yokwedave
from St. Louis, MO
Verified Purchase:Yes
I have some rather complex matters regarding taxes, and this software helped me through it. I also used it for some relatively easy preparations for relatives.
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FLPhil
from Florida
Verified Purchase:Yes
Did my taxes with it and imported most of the financial data from my brokers and banks. I followed the script and quickly finished, electronically filed and have already received a refund.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: MeInTennessee
from Tennessee
Verified Purchase:Yes
I've used H&R Block tax software for several years and find it helpful in prompting me to gather and enter all the pertinent information required.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DET26
from Syracuse, NY
Verified Purchase:Yes
I have used Block for at least 12 years and it get's better and faster every year!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pastor Ace
from Indianapolis, IN
Verified Purchase:Yes
It's been my go to for years. Easy to use and accurate. The only problem I had was, I got a new desktop computer and I could not transfer my old H&R Block files over from the old one.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock