Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Pinnacle
from Abilene, Texas
Verified Purchase:Yes
Very happy with most features. Don’t like the fact that I can’t access what the actual 1040 is looking like u til the end
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JB126
from Glen Rock, NJ
Verified Purchase:Yes
your issue solving i not good enough for a nonprofessional to understand ho to solve any issues listed by your program and some issues such as Qualified Business Deduction is very time consuming to get 20% deduction. And, also I prefer that you have to provide more personalized info based on previous tax return.
Pros: Easy to import documents, Fast
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gercons
from Yonkers, NY
Verified Purchase:Yes
I have been using H&R Block software for at least 15 years, it is a reliable and user-friendly application
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: CraterLakeKid
from Salisbury, NC
Verified Purchase:Yes
I've used this software for several years and appreciate it carries forward the essential personal and past tax information to the current year saving time. Its easy to understand and even though I've had some issues in completing my taxes, the answers have always been easily accessible. I'll be using it again next year.
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Yale361
from Lindenhurst, IL
Verified Purchase:Yes
Prior to submitting the state (IL) tax forms, the review stated it had no issues, so iI submitted the forms electronically only to have it rejected. The fed forms were accepted the first time they were submitted. Upon further examination, IL requires a declaration of out of state purchases, calculated on the federal income statement, and payment of the out of state purchase taxes.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Mike in Greenville
from Greenville, SC
Verified Purchase:Yes
I have been using this software since the days it was known as TaxCut.. I'm not rich, but there is no way I could do my taxes with paper forms. The Premium version takes care of all our regular and investment income with ease.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mocs
from Indiana
Verified Purchase:Yes
Works well in most situations. Some forms may require additional personal research for unusual situations. I use it to file taxes for several family members.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Easy question and answer solution to tax filing
on April 29, 2024
Posted by: 1DIYtaxGuy
from Minnesota
Verified Purchase:Yes
I have been an H&R Block tax software user for several years. I keep coming back because I like the simple question and answer format. I have not had any problems to date with my returns being accepted. Everything seems to be correct, and I am confident I get the best tax refund or minimal payment possible.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock