Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: TeeJaye
from RVA
Verified Purchase:Yes
I’ve used this product for years and am always pleased with the ease and functionality.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: buckd1
from Mechanicsville, VA
Verified Purchase:Yes
I purchased and loaded on my computer. Program easy to understand and guides you through the process of doing your taxes and I feel very confident that I got my maximum refund and they were done correctly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JimLam
from Los Angeles
Verified Purchase:Yes
H&R Block Premium 2023 Software was a breeze to use, even though we have a somewhat complex return. H&R Block software is well designed and moves logically and correctly through tax preparation. Well done!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: John926
from Bay City, Texas
Verified Purchase:Yes
I’ve used tax cut for over 20 years. Each year you can depend on a great, consistent product and there are improvements made with each version. The only electronic tax program I would use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Aroh
from San Francisco
Verified Purchase:Yes
As our lives have changed and financial situation became more complicated, H&R Block has kept pace and guided us away from any mistake or audits in our taxes!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tomknoerl
Verified Purchase:Yes
Been using it for years. Works logically but Help is usually not detailed or directional in helping me with a question. I seemed to have to research my answer outside of the software
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: gg24
Verified Purchase:Yes
was able to complete taxes but struggled to identify what needed and am not sure what program recommended covered everything
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: stev1234567890
from SE USA
Verified Purchase:Yes
I have been using this for years and always have the same issues. Some things are just never implemented completely and if you have a question about how to handle an ambiguous situation there is usually no relevant help available.
Cons: Hard to prepare
Value
3
Written by a customer while visiting HRBlock