Customer reviews from HRBlock
H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
3.1 out of 5
3.1
(263 Reviews)
Open Ratings Snapshot
Rating breakdown 263 reviews
5 Stars
97
4 Stars
30
3 Stars
19
2 Stars
35
1 Star
82
55%of customers recommend this product. 
(
137 out of 249
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Customer Rating
5 out of 5
5
good
on January 23, 2017
Posted by: Grama
from Zephyrhills
Marital status:Married
The program is very easy to do. However when I went to efile my return I got an error that code ABCD-1234 was incorrect why.
Yo;lasnde Taylor
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Best Tax Software on the market
on January 20, 2017
Posted by: Nwright
from Visalia, CA, United States
Marital status:Single
HR is the best software you can purchase. It's user friend and accurate. I will also do my taxes with H&R Block Software.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H & R Block Premium Tax Software
on January 5, 2017
Posted by: Hal37
from Detroit, MI, United States
Marital status:Single
I love this program. It's very user friendly, easy to follow/understand, and has detailed
information to answer all of your questions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Error in calculations for State form this year.
on May 12, 2015
Posted by: mhdh
from Florida, United States
Marital status:Married
I have used H&R Block tax software for many years, beginning back when it was called Taxcut. Never a problem. However, this year there was an error in calculations on my State tax return which resulted in me receiving a notice of adjustment from my State AND in a drastic difference in the State refund expected & received. A figure from the 1040ME should have transferred over to Schedule NR and it did not. The State caught this error and it resulted in us receiving $1214 LESS refund than what the H&R Block form calculated. That is unacceptable and very disappointing. Plus, now I am not sure if I will trust the software in future years.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
This product is difficult to use and contradictory.
on May 15, 2014
Posted by: ebelh8
At several points (e.g.. K1) you are on your own as far as trying to figure out what information to enter, where to enter it, and how it should be entered.
While preparing my federal return in April, I chose not to e-file. While printing a copy for my records, the program said I could not print and mail my state return. My Virginia return was not due until 15 May; Virginia requires e-filing. Since I owe Virginia money, I delayed filing my state return until 15 May. When I tried to e-file the Virginia return, I keep getting "you must e-file your federal return before you e-file your state return." Since I already filed my federal return by mail, and am expecting a small refund, e-filing now will be filing a duplicate return, and claiming 2 refunds - a federal felony. Not e-filing my Virginia return is a violation of state law, subjecting me (at a minimum) to fines, penalties, and prolonged harassment. Last year, using HRBlock's program, I mailed my federal form in April and e-filed my Virginia one in May without any problem. The change in this year's program was not disclosed during the process of preparing my returns in April or when I filed my federal return. To find out about it at this late date is absurd.
Cons: Hard to import, Hard to prepare, Hard to fix issues, does not disclose need to efile federal return if, you want to file a state return
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
scam
on August 30, 2013
Posted by: madfred66
Marital status:Single
your return told me I would get 3032. back and the irs told me I owe them 498.00 I should sue you for fraud. not happy,
Cons: Time consuming, Hard to import, Hard to prepare, Hard to install
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5 out of 5
5
Would recommend? Yes
(
1  out of  1
)
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