Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Mert4
from Lees Summit, MO
Verified Purchase:Yes
My third year. It helps that the last year’s amounts. Reminds me if I forget an account.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
accurate with math, but uncertain learning curve
on April 26, 2024
Posted by: JPM Wa
from Lynnwood, Wa
Verified Purchase:Yes
I have been using for several years, and am still "learning" how to navigate the software. I don't always understand what it does or doesn't do. But am finally satisfied and trusting of results. It does take ma a lot of time.
Also, I made a suggestion about modification of software's download of previous return data, and I will wait to see if it happens.
Also, I made a suggestion about modification of software's download of previous return data, and I will wait to see if it happens.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Chester Lee
from Brooklyn, NY
Verified Purchase:Yes
When using Business package for a small business, I was forced to use the Whole Form for entering data. The Dialogues were displayed in a scrambled manner, making them unreadable. This has happened two years in a row.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Bo su
from NC
Verified Purchase:Yes
A very convenient tax filing software that saves me a lot of time. It is not accurate and fast, and it really helps me a lot.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DaveG5
from Detroit, MI
Verified Purchase:Yes
I have been using H&R for many years. It is accurate and fairly easy to use. On state returns, it was missing some common forms such as MI1040D and MI8949. This required paper filing. Help on Fed 2210 is a joke. Not all 1099 info imported correctly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
easy peasy relieving all the stress of doing taxes
on April 26, 2024
Posted by: srpa
from Rock Hill SC
Verified Purchase:Yes
Love how easy it is to work through the screens as well as get help as needed and get my taxes done quickly and precisely.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisivlle
Verified Purchase:Yes
I've been using this product for 10 years or so. I've continually been happy with how the product works. There are occasions when I get head scratching results or messages, but I eventually see the error of my ways and move on.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: kg27
Verified Purchase:Yes
It really helped me along and answered any questions I had
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock