Did not allow electronic for state (AZ) filing. Very anoying.
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I think you need to hire (a/some) English majors and some average people to read through the directions (trying them out with figures) and clarify confusing passages. I had accounting in college (tho many years ago) and had a lot of trouble in some of the difficult areas.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been doing my own taxes since 1968. I believe it's important to understand how and why we finance our government. When computers became available for personal use, I tried two or three programs for tax preparation as a time saver. Settled on H&R early in the process. I've been using it consistently for over 30 years.
I've been a customer of the H&R Block Tax Software for a decade. It is user friendly and easy to navigate. Allows you to stop and return, saves your progress and does a audit-check prior to submission.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I was happy to have the option to buy the software instead of using the online filing. I was unhappy with the form limitations that affected the state filing. I was also annoyed by the relentless push to upgrade my product choice. I feel that I would not have had an accurate return if I didn't already know what I was doing.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.