Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(21,766 Reviews)
Open Ratings Snapshot
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product. 
(
5,924 out of 7,361
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
2 out of 5
2
Filing options
on April 26, 2024
Posted by: Jpcaz
from AZ
Verified Purchase:Yes
Did not allow electronic for state (AZ) filing. Very anoying.
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media DepartmentApril 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
easy to use
on April 26, 2024
Posted by: T1200
Verified Purchase:Yes
very helpful with my investments and rental property
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Complete But Complicated
on April 26, 2024
Posted by: D the Menace
from Portland, OR
Verified Purchase:Yes
I think you need to hire (a/some) English majors and some average people to read through the directions (trying them out with figures) and clarify confusing passages. I had accounting in college (tho many years ago) and had a lot of trouble in some of the difficult areas.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media DepartmentApril 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on April 26, 2024
Posted by: cookie 2
from california
Verified Purchase:Yes
I have used H&R Block software for over a dozen years. The consistency makes it easy every year.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Always use H&R Block for taxes.
on April 26, 2024
Posted by: Butch2630
from Tennessee
Verified Purchase:Yes
I have been doing my own taxes since 1968. I believe it's important to understand how and why we finance our government. When computers became available for personal use, I tried two or three programs for tax preparation as a time saver. Settled on H&R early in the process. I've been using it consistently for over 30 years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Satisfied Customer
on April 26, 2024
Posted by: Jaryn
from Honolulu, Hawaii
Verified Purchase:Yes
I've been a customer of the H&R Block Tax Software for a decade. It is user friendly and easy to navigate. Allows you to stop and return, saves your progress and does a audit-check prior to submission.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Set up was good and was able to do it.
on April 26, 2024
Posted by: Anonymous
from Whitehall Pennsylvania
Verified Purchase:Yes
This was the first year we tried it and we liked it.
Pros: Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Disappointed
on April 26, 2024
Posted by: Mam56
from PA
Verified Purchase:Yes
I was happy to have the option to buy the software instead of using the online filing. I was unhappy with the form limitations that affected the state filing. I was also annoyed by the relentless push to upgrade my product choice. I feel that I would not have had an accurate return if I didn't already know what I was doing.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Social Media DepartmentApril 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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