This year my friend and I switched from TurboTax to H&R Block tax software. We both felt that the software was not user friendly. As a former software engineer, the software felt like it was written for a programmer rather than a ordinary user. I will go back to TurboTax next year.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've been using H&R Block's Premium version of tax software since 2013 (and maybe before) because I found it to be the easiest to use and the most accurate. If I have a question about a line item, it has the answer with a click of the mouse. I also like the feature that you can enter information manually or be guided. The other feature I especially like is that all my previous tax information is imported from the previous tax year. For both my business and rental income, it ensures that I am including all deductibles. Finally, the final check for errors puts my mind at ease that my return has been done correctly.
Been using "Tax-Cut" since the mid-90s. Besides the fact that it makes filing non-trivial taxes relatively painless, I prefer to work with a company that's not, well, that other one.