Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Sandypat
from NH
Verified Purchase:Yes
No where as good as Turbo Tax. Only reason I bought it was that Turbo Tax does not support my operating system on my Mac computer anymore.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JB midlo
from Midlothian, Va
Verified Purchase:Yes
Have used the software for years and has made it easy to complete taxes that include investment and property rental transactions.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Altag
from New York, NY
Verified Purchase:Yes
H&RBlock program is a wonderful Program. I really recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Ven48
from St. Louis
Verified Purchase:Yes
The only issue I have is why the limit of five returns. I would pay more to file more
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: TheDadWhoDoesTheTaxes
Verified Purchase:Yes
Normally I love using your software. This year however one of the forms was botched and you couldn’t seem to get it right. I waited for weeks for you to put out updates to fix the problem. In the interim, but efile submissions were rejected. I know you can do better.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mike574b
from Wyalusing, PA
Verified Purchase:Yes
Overall, very good tax software; have used TurboTax for years and this was just as good and less expensive. Could have a little more user-friendly screen presentations, but once I got use to it was good. Loved how it could accurately import last year’s return via PDF.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: NanX
from Virginia
Verified Purchase:Yes
I have been using H & R download for about 20 years. Had so much trouble getting it to update it that am thinking of switching, Took me a whole day to get it updated. The also I didn’t get a free state program, which used to go with premium,
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: HelloTaxes
from Bentonville,AR
Verified Purchase:Yes
H&R Block software is a great product. Every once in a while I need to experiment a little to get it to do something that I believe should be easier. For instance, I have to figure out how to make my investment income state tax-free calculations work properly. (I have to make an adjustment on the form of the entry screen rather than just using the screen itself and there are 2 places that look correct, but the software doesn’t like one of them.)
I tried using the online product. It seems to be really good for simple returns. When you have complex situations though I’ve found errors in it. This year I wasn’t able to use the Qualifying Widow filing status. The IRS and the software both said I qualified.
I tried using the online product. It seems to be really good for simple returns. When you have complex situations though I’ve found errors in it. This year I wasn’t able to use the Qualifying Widow filing status. The IRS and the software both said I qualified.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock