Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(21,766 Reviews)
Open Ratings Snapshot
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product. 
(
5,924 out of 7,361
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
Ease of use
on April 25, 2024
Posted by: Les317
from New York
Verified Purchase:Yes
Friendly to use but a few fields was not sure what they meant
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Usually great software but server outage was major
on April 25, 2024
Posted by: Kbonfig
from South Bend
Verified Purchase:Yes
The server outage on tax filing day was terrible!!!! Normally a reliable service. I will continue to use this product but if the service outages continue I will switch back to turbo tax.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Federal Software Good, State Software Not So Much
on April 25, 2024
Posted by: BK 12345
from Kaufman, TX
Verified Purchase:Yes
I have used H&R software several years and I am happy with the federal forms. The state forms for a non-resident don’t work correctly.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Quick and Easy... Too Easy
on April 25, 2024
Posted by: TimC56
from Orlando, FL
Verified Purchase:Yes
Collect the documentation, answer the questions, and poof you're done. Even the complicated stuff... done. Yeah, even I did it. I'm no expert. You don't have to be. After a couple years, you won't sweat tax time. Believe me...
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Cannot beat the help of good tax preparation softw
on April 26, 2024
Posted by: Statmanatrice
from Houston
Verified Purchase:Yes
Handles federal forms and integrates seamlessly with your state. The only hiccup was the inability to update without using IT support, which worked well enough.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH & R BlockMay 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Wary for next year
on April 26, 2024
Posted by: BfranklinEP
from East Palestine, OH
Verified Purchase:Yes
Eighteen consecutive years of desktop software I've been able to maintain my own taxes, save money and educate myself by one of the most recognizable and reliable brands in their industry. Typically I'm filing by late February or March but due to personal reasons, I found myself filing on the last day of the season.
Luckily everything went through with hardly time to spare but for the first time in almost two decades I was forced to question what next year will bring with what I feel is the best program on the market.
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH & R BlockMay 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not a time saver for me
on April 26, 2024
Posted by: DaveR2024
from Naples, FL
Verified Purchase:Yes
I was not able to download my interest, dividends and capital gains transactions from my brokerage firm as I received an error message in Tax Cut that there were too many transactions to load…I had to enter them all manually. Really???
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH & R BlockMay 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Super concise!
on April 26, 2024
Posted by: Dave Acct
from Florida
Verified Purchase:Yes
Always use H&R Block for accurate complete tax filing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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