Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(21,766 Reviews)
Open Ratings Snapshot
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product. 
(
5,924 out of 7,361
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
3 out of 5
3
Confusing process on sale of assets
on April 25, 2024
Posted by: Evets Redraag
from Joplin Mo
Verified Purchase:Yes
I could not access a Schedule D to verify my assets were shown as sold. I just a net figure in income and I was not confident it was correct without seeing transaction history.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media DepartmentApril 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
So easy to use!!
on April 25, 2024
Posted by: Marjmot
from NJ
Verified Purchase:Yes
I’ve been using H & R Block for years- the last three with Premium, since I owned rental property out of state. The program is so easy to use!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH & R BlockMay 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features and very user friendly product
on April 25, 2024
Posted by: FlyingFish
from Florida
Verified Purchase:Yes
I bought the software a few months ago in preparation of our 2023 Federal Income Taxes. Absolutely a solid product.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH & R BlockMay 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Decent software. Confusing versions
on April 25, 2024
Posted by: UtahBill
from Las Vegas
Verified Purchase:Yes
There are so many versions of the software it takes some study to figure out which one is needed. Worse is when you get it wrong you just overpay or worse, don't have the e-forms you need. Also they don't submit electronically to my State with probably isn't on them but annoying.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Have used for years
on April 25, 2024
Posted by: peekapurple
from Harrisonville, Mo
Verified Purchase:Yes
It's pretty easy. I have had trouble a few times, but my fault for not using the phone feature.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Social Media TeamH & R BlockMay 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy To Use
on April 25, 2024
Posted by: Sef91
from Dallas Oregon
Verified Purchase:Yes
First time we have prepared our taxes in many years, this program made it easy and seamless
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH & R BlockMay 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
One easy accurate software
on April 25, 2024
Posted by: Sm66
from Greenwich,CT
Verified Purchase:Yes
I’ve been an H&R Block software for years and enjoy the ease of use and accurate tax filing.
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH & R BlockMay 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features
on April 25, 2024
Posted by: Martin59
from Alamo, TX
Verified Purchase:Yes
Love the easy way to use and get the results I want
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH & R BlockMay 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
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