Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: halvy
Verified Purchase:Yes
It was very easy to use, especially after using it for the first time last year.I like that it gives prompts based on the previous year's return. The cost is reasonable, especially if you catch an early-season online sale. The only problem I had was the "help" topics stopped working for awhile - said I didn't have internet access - but that was not true. Regarding "accuracy" and "maximize refund," I have no way of knowing, do I? Just have to trust the software just like a tax preparer.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HarvGene
Verified Purchase:Yes
I use the software for both business and personal tax return preparation and it seems to cover both very well
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: B0dad
from Redding, CA
Verified Purchase:Yes
I used this product this year, I have switched from Turbo Tax.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Hermione123
from Framingham, MA
Verified Purchase:Yes
-Federal and MA forms weren’t finalized until the end of March. That’s far too late.
-Software failed to recognize previous year’s capital loss carryover.
-A number of 2023 estimated tax deadlines were later than the 15th of the month; software failed to recognize that and reported those payments in the following quarter.
I’ve used this software for a number of years and have been happy with it. I don’t know if I’ll find it, but I’ll be looking for something better for 2024. May still wind up with H&RB, but don’t bet on it.
-Software failed to recognize previous year’s capital loss carryover.
-A number of 2023 estimated tax deadlines were later than the 15th of the month; software failed to recognize that and reported those payments in the following quarter.
I’ve used this software for a number of years and have been happy with it. I don’t know if I’ll find it, but I’ll be looking for something better for 2024. May still wind up with H&RB, but don’t bet on it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nunyab2024
Verified Purchase:Yes
I used the product for the 2023 tax year but while it populated the federal schedules automatically, I had to manually create some of them for the state (Georgia). Clunky for small businesses and the help for solo 401k reporting was inadequate.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Did my state and Federal
from Georgia
Verified Purchase:Yes
Very easy to work with. It is very easy to work through
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bill tax
from San Ramon, CA
Verified Purchase:Yes
The software kept telling me my home address was wrong on an energy tax credit form. My address has never changed. I had to delete the form.
Pros: Easy to prepare, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: pb470
Verified Purchase:Yes
I have bought HR tax for years and had more problems with this year by far. The product code was prepopulated as prior year but this year it was the wrong code, I had to go back and find email to enter correct code. Leave unpopulated if that is going to be the case, not populated with incorrect code.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock