Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(21,766 Reviews)
Open Ratings Snapshot
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product. 
(
5,924 out of 7,361
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
4 out of 5
4
Premium 2023 is good, but not perfect
on April 25, 2024
Posted by: Retired456
from Tampa, FL
Verified Purchase:Yes
Some calculations could mistakenly lead to increased taxes. The only way around them is to enter some lines manually.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media TeamH & R BlockMay 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
So easy!
on April 25, 2024
Posted by: dkq501
from DeRidder, LA
Verified Purchase:Yes
I've using TaxCut for years and wouldn't think of using a different program!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH & R BlockMay 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to navigate!
on April 25, 2024
Posted by: Sunnyside 68
from Midwest
Verified Purchase:Yes
I have used this product for several years now. It is the best out tax program out there!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH & R BlockMay 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Used for years
on April 25, 2024
Posted by: Wiheri
from Providence RI
Verified Purchase:Yes
Keep coming back. Makes filing return fast and easy. No complaints!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentApril 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to Use
on April 25, 2024
Posted by: Cyng
from Massachusetts
Verified Purchase:Yes
Just plug in the numbers and the program does all the work.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media TeamH & R BlockMay 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great Software
on April 25, 2024
Posted by: mrrizzo2u
from Princetown, New York
Verified Purchase:Yes
Mostly great and easy to use. There was one issue that had to be fixed before I could file. The information on what or why was rather cryptic, and I had to search for what was needed. I was able to find what was needed, but I would have thought there would be a better explanation of what was required. Other than that I’ve been using the software for years with very few problems.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH & R BlockMay 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Thorough and intuitiv
on April 25, 2024
Posted by: Breadave
from Redlands, CA
Verified Purchase:Yes
I have been using this product for many years. It has never let me down. The features are easy to use,thorough, and complete. When I file my taxes, I do so with great confidence that it has been prepared correctly and that nothing has been overlooked.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentApril 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Getting worse every year.
on April 25, 2024
Posted by: Filer588777
from Richomond VA
Verified Purchase:Yes
EV credit form not available, return with late filing penalty not available, form with newly introduced credit not available. What good a software if it doesn't have some of the basic things. It kept saying federal is not filed when it was. Then I couldn't e file state return, had to mail it. Disaster software. Sad part is it used to be good and worked well.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media DepartmentApril 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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