Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: RSP13597
from Los Gatos CA
Verified Purchase:Yes
Many delays incurred because of updates required for EV Tax Credit Form 8936
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JKLIN
from Ft Wayne, IN
Verified Purchase:Yes
I could not get my tax returns to send on line, had to mail in! A pain
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HandyGuy
from Springfield, VA
Verified Purchase:Yes
I have used H&R Blocks tax prepaid program for years. Easy to use. Cons: A little pricey especially if you need to file in more than one state. Electronic filing state taxes is pricey.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JJM68
Verified Purchase:Yes
Every time I did the accuracy review, it flagged a line for "itemized deductions" even tho I did the standard deduction. Also it said it would help me print necessary documents I had to mail in after I e-filed. But it didn't. I had to look them up on my own. I was filing an amended return for somebody and it wanted to give him the EIC credit because he is currently over 25 even tho the year he was amending he was not yet 25. If I didn't know better, he would have gotten in alit if trouble due to HR Block programming error. I had to manually delete that form.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Chairman
from LaGrange, Georgia
Verified Purchase:Yes
This is my 10th year of using this software so my annual tax filing is super simple. Just answer the questions with your new figures and taxes are done. It remembers my stocks, bonds, interest and dividend information from the prior year so update is simple. Thanks
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Cost12
from Alabama
Verified Purchase:Yes
I bought the premium version to have assistance filing the IRS form 709. The software did not support that form. A total waste of money for someone who doesn’t even itemize deductions.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: amb3558
from Brunswick, GA
Verified Purchase:Yes
I've been using H&R Block software for several years and believe it's a good value.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Hzhang
Verified Purchase:Yes
I have been using hrblock to file my tax for the last 7 years. This is the first year I needed to file an extension. However, the server kept showing timeout error when I tried to submit cthe extension. I had to go to IRS to file the extension in the end. Also the final calculation changed in the last min when I entered my account information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock