Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,767 Reviews)
Rating breakdown 21,767 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,925 out of
7,362)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Accountken
from Palm Springs CA
Verified Purchase:Yes
I’ve been using H&R Block and it’s predecessor for over 20 years. I’ve tried others, and in my opinion this is the best. However, some instructions and interviews are still lacking.
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: KB43
from LA, CA
Verified Purchase:Yes
Find the premium + state version extremely useful. I volunteer as a tax consultant thru a nonprofit and use another software product. H&R Block provides more functionality and is easy to navigate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Richard review
from Utah
Verified Purchase:Yes
I have been using this for several years with no issues. My returns have included capital gains, small business, and w2 income.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: UFOtech
Verified Purchase:Yes
Nice overall but the online version seemed more intuitive and user friendly.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Disappointed888
Verified Purchase:Yes
Deluxe version was supposed to link to financial institutions but did not. Supposedly escalated but week later advised that they didn’t and process started over. Long story short. 4 contacts and never escalated or resolved.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ARC25
from Pennsylvania
Verified Purchase:Yes
I have w-2's, investment income, royalty income, and child care. The walk through was easy to understand and follow.
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Karen from VA
from Suffolk VA
Verified Purchase:Yes
I have used H&R Block premium software for more than 10 years. Very easy to use and walks one through many various life changes. Small, but nerve racking, issue with e-file not available from 7 pm on the 14th until around 3:30 pm on the 15th. Could have been handled better with a blast email to registered users re the problem and/or quicker notification on the program itself. Still will use it again as this is the only issue in more than 10 years.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Herb62
from Colorado Springs, CO
Verified Purchase:Yes
Pleased to see the expanded help with calculating Foreign Tax Credits. The changes incorporated in the 2023 tax program were very helpful.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock