Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,767 Reviews)
Rating breakdown 21,767 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,925 out of
7,362)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: grizwilson
from Missouri Ozarks
Verified Purchase:Yes
Bought this, added Missouri.... when program transferred info to Missouri it moved it to an improper listing.... could not correct and still file electronically. Spent 2 weeks dealing with Block Support.... no answer just delete the form and file paper...very disappointed
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nickname2718
Verified Purchase:Yes
On MacOS, I click “Print for filing” and then it saves a pdf that is poorly formatted and states “not for filing” in big bold letters. Past several years has had this bug, and is super annoying to workaround and save each form manually.
Value
3
Written by a customer while visiting HRBlock
Posted by: Indiana Ken
from Indiana
Verified Purchase:Yes
I have used HR Block for years. It gets better and easier to use every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Hilltopper46
from East Troy, WI
Verified Purchase:Yes
I am a fan of H&R Block tax software. I've tried others and always come back. Just grumpy because Wisconsin state return could not handle roll-over on education fund credit.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: B1234
from Illinois
Verified Purchase:Yes
Downloaded program worked well, but a delayed update to correct 1099R input was well into March. The delay with Efile on April 14 was difficult to work through. It was unclear where the rejects problem was occurring. Finally cleared up on April 15th. Otherwise software worked well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Maryland6
Verified Purchase:Yes
Bought premium and kept adding fees on states and e-filing.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ri k
from Indiana
Verified Purchase:Yes
I’ve used HR Block for over 20 years. There has never been a problem. I have some complicated issues because of my single proprietary LLC and I have always had all the power and info I need to have success with my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Oro2024
from Los Angeles, CA
Verified Purchase:Yes
I buy this item every year and never have any issues.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock