Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,767 Reviews)
Rating breakdown 21,767 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,925 out of
7,362)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Great Software for Ministers and the Self-Employed
on April 18, 2024
Posted by: Rev PC
from Mississippi
Verified Purchase:Yes
I have been using H&R Block tax software for more than 15 years and have always been pleased with the results. The software notifies you immediately if a problem arises in your numbers or calculations and reviews the entire return for accuracy before e-filing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for leaving a review, and for providing positive feedback! We're glad you had a great experience at H&R Block!
Written by a customer while visiting HRBlock
Posted by: RanF
from TX
Verified Purchase:Yes
The program was great as always but related to a "bad gateway" error my return never showed as filed nor did I ever receive confirmation of the IRS accepting the return. I spent hours attempting to troubleshoot the problem while trying all the steps listed but to no avail. Then the next morning I see an email that the IRS had accepted my return. Well... did they or didn't they, I didn't know. This was very frustrating and worrisome.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: metalman1108
Verified Purchase:Yes
Makes doing taxes easy. Collecting the informatn from my files is where all th ework is. After I gather my informatin doing taxes With the H&R block software is simple.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for leaving a review, and for providing positive feedback! We're glad you had a great experience at H&R Block!
Written by a customer while visiting HRBlock
Posted by: BMo85747
from Tucson, AZ
Verified Purchase:Yes
I have been using this software every year since TaxCut went away. This time it was so frustrating I don’t plan on doing it again. When completes and pressing submit, the transmit kept failing according to the software. But apparently 2 of them made it thru but the software didn’t know that so it was out of synch. I received emails indicating it was submitted and later one email saying it was accepted by the IRS and another saying it was accepted. I was unable to pay the balance due through the software since it didn’t even know the submit worked.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BosunD
from Upstate NY
Verified Purchase:Yes
My tax returns for recent years have been relatively simple however, I prefer to have a more tools available to allow the for next years planning.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Aging Rapidly Guy
from Minneapolis, MN
Verified Purchase:Yes
I am a long-time HR Block user - for the first time, I am only average on the rating. I was surprised that it did not automatically compute one Federal issue and one Minnesota issue and made me go to the Forms and Instructions to figure it out.
Pros: Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CatmanJohnson
from Texas
Verified Purchase:Yes
I normally use H&R Block software
This one was even easier to use than the previous one s
This one was even easier to use than the previous one s
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Hilltopparson
from Crisman, CO
Verified Purchase:Yes
I have used HR Block for over a decade without any problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock