Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,767 Reviews)
Rating breakdown 21,767 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,925 out of
7,362)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Ecot
from California
Verified Purchase:Yes
I receive royalties from Oklahoma (a non resident state) and the 511NR forms in HR Block don't compute correctly so I do OK by hand then have to send in both states returns in the mail.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jay2023
from Belleville,IL
Verified Purchase:Yes
Have been using this software for years....never failed me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I bought this trying to save some dollars. I've been using TurboTax the last few years. The product is inferior in userfriendlyness. It was much harder to figure out and use. I had problems with the online help not coming up with links.
This isn't Rocket science, if the Chinese can copy everything so can TaxCut. Copy what the competition does better and change it enough you don't get sued.
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HR Blindman
from New Jersey
Verified Purchase:Yes
Software is easy to install and use - have been using for years and have never had any problems with submitting my tax returns.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Phil4change
from TN - Tennessee
Verified Purchase:Yes
Difficult to leave the program. There should be a way to exit.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DanielN
from Cary, NC
Verified Purchase:Yes
I've been using Taxcut/Hrblock for over 20 years because it's much cheaper than turbo tax.
This year 2023 tax final review found an inconsistent value (created by the program) in the worksheet and I fixed it by googling the form and instruction. The result saved me thousand of dollars.
This year 2023 tax final review found an inconsistent value (created by the program) in the worksheet and I fixed it by googling the form and instruction. The result saved me thousand of dollars.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TaxCut4What
from Colorado Springs, CO
Verified Purchase:Yes
I've been using H&R Block since 2002 and will continue to do so. It is straight forward and accurate. I've use it as a business/rental property owner.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MemD
from Ohio
Verified Purchase:Yes
Taxes filing in its simplest form…and they have your back if an IRS audit should arrive.
Pros: Easy to prepare, Easy to import documents
Value
4
Written by a customer while visiting HRBlock