Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(22,288 Reviews)
Rating breakdown 22,288 reviews
5 Stars
14,593
4 Stars
3,977
3 Stars
1,508
2 Stars
860
1 Star
1,350
81%of customers recommend this product.
(
6,241 out of
7,714)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
2
Great program but kept receiving efiling error
on April 16, 2024
Posted by: dppreston99
from Chesterfield, VA
I've used this program for 10+ years and have been very happy with it until this year. Completed return on 4/14/24 and kept receiving efile error messages through the night into the next morning. Finally had to print and mail the forms. Not happy at all.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: anon2545
from CLE, OH
Verified Purchase:Yes
tax software should simplify so that average Joe can understand the purpose of the questions. state return questions were very confusing. I have college degree.
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: wordphoto
from Austin, Tx
Verified Purchase:Yes
Been using H&R Block for twenty years now. It does a pretty good job of keeping me from making mistakes in my tax return. It did allow me to deduct my business milage twice but it was easy to find where I had done that and eliminate the mistake.
Pros: Easy to prepare, Fast
Cons: Time consuming
Value
5
Written by a customer while visiting HRBlock
Posted by: Hutch11
from Ewa Beach
Verified Purchase:Yes
I wasn’t able to import W2 documents and to manual input.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
IRS Rejected Return; Can't Make Screen Suitable
on April 16, 2024
Posted by: Wyoming Cowboy
from Ohio
Verified Purchase:Yes
Despite following directions, Return was rejected. No errors found in review. Checked transcript and used correct 2022 AGI.
Screen just not right size.
Past version suffered from same screen issue. Otherwise, OK.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: mimim
from Charlotte, NC
Verified Purchase:Yes
I've used H&R Block for many years, but this year is the first I've had any difficulties. I had to update information in a couple places and things got messy. Sometimes the actual forms showed updated, but the program worksheets didn't, and sometimes vice-versa. A couple times instead of updating, it created a new form altogether. I would save, close the program and reopen it just to be sure that it was showing what I'd entered. Additionally, many of the instruction/help windows that explain what things are were not really helpful at all and I would have to google things to get a simpler explanation of what it was. I hope this all gets fixed by next year -- and again, I was very surprised that I had problems at all.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: JRBLAB
Verified Purchase:Yes
Have used H&R Block for many years, and it is always easy to use with clear directions and tips. Reading the data in from the previous year makes it go very quickly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Happy HRBlock User
from Texas
Verified Purchase:Yes
Been using H&R Block Tax software for over 10 years!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock