Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(22,264 Reviews)
Rating breakdown 22,264 reviews
5 Stars
14,577
4 Stars
3,971
3 Stars
1,507
2 Stars
860
1 Star
1,349
81%of customers recommend this product.
(
6,226 out of
7,698)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: justin2024
from Oakland Park, FL
Verified Purchase:Yes
Hi,
I've been using HR Block Premium for a LONG time (decades). I am a Mac user and it's the highest level version you offer for the Mac. I noticed some features are not very user friendly and especially buggy.
I've been using HR Block Premium for a LONG time (decades). I am a Mac user and it's the highest level version you offer for the Mac. I noticed some features are not very user friendly and especially buggy.
My investments are with Fidelity and each year, the import feature wants me to review the import. That's fine BUT it doesn't ever seem to note that I've actually reviewed. It always warns me - even though I've reviewed.
Secondly, I have a few K1 issuing investments. Often I simply see HR tell me that the code isn't supported and/or I need to review the instructions or confirm with a CPA. This makes me feel like there's little to no benefit to using HR Block.
Lastly, I have rental property that I switched to living in - and there's no real way to clearly handle this use case. I want to claim it as a primary residence YET not lose track of the historical basis (ie depreciation taken).
I previously was a huge fan but this year I quickly reviewed TurboTax online and it seems to be more user friendly and support more use cases than HR Block.
I previously was a huge fan but this year I quickly reviewed TurboTax online and it seems to be more user friendly and support more use cases than HR Block.
Pros: Fast
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dfinz79
from RI
Verified Purchase:Yes
I have used the H&R Block Premium software for about 6-7 years. Its straightforward and simple to use, just follow the prompts.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: The Okie
from Missouri
Verified Purchase:Yes
I have been using this program for over twenty years with minimal stress.
Pros: Easy to prepare, Fast
Value
4
Written by a customer while visiting HRBlock
Posted by: Sambokak
from Naples Fl
Verified Purchase:Yes
One thing I hade a hard time with was mailing address for next year pre paid taxes
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JGMJTM
from Macungie PA
Verified Purchase:Yes
Wife and I file federal MFJ and each file MFS on our state returns (PA & MD). I found no way to avoid having to re-input data for one of us.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: DiMag
from Detroit, Michigan
Verified Purchase:Yes
This version of H&R Block software performed the basic tax returns tasks well. However, much more detail is needed for schedule C completion to ensure the most optimal tax benefit. Also, Graduate student stipend taxability is not well covered, leading to uncertainty of the accuracy of the tax return.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Ron326
from Clifford, IN
Verified Purchase:Yes
used it as soon as i bought it. only took a short time to complete and file.
Pros: Easy to prepare, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: TemelecTom
from Ken-tucky
Verified Purchase:Yes
Made a house sale/move/house purchase quick and easy.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock