Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(22,181 Reviews)
Rating breakdown 22,181 reviews
5 Stars
14,524
4 Stars
3,956
3 Stars
1,498
2 Stars
857
1 Star
1,346
81%of customers recommend this product.
(
6,183 out of
7,646)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: MCdenver
from Denver
Verified Purchase:Yes
After extensive web search and nearly an hour on the "help" line with someone who was very had to understand, they were unable to direct me to a way to deduct the CO EV credit.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: pirn
from South Dakota
Verified Purchase:Yes
No references to what the software program is really doing to the numbers entered makes understanding your taxes difficult if not impossible.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Makes doing taxes easy, even with a small business
on April 14, 2024
Posted by: Ima Taxpayer
from Fort Worth, Texas
Verified Purchase:Yes
I've used HR Block tax software for years, all the way back to its predecessor, TaxCut. The guided interview makes it easy to move through the process of completing my tax return, even with a small business (publishing) and personal investments. Basic information can be saved/imported from a previous year's return, and some financial information (W-2s, 1099s, annual investment statements) can also be imported, depending on the institution. Lots of information (HR Block explanations, IRS documents) is available if you need it as you complete the interview, there's some helpful tax planning information in the summary, e-filing is simple and free, and everything is backed by HR Block. Highly recommended.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Used H&R Block for several years...it does the job
on April 14, 2024
Posted by: TaxMan2024
from FL
Verified Purchase:Yes
Handles most topics well. The most notable quirk was with IRA Minimum Distribution. I am not 73 years old yet but the software seemed to expect me to complete that section. I think the software should recognize my age and not ask about IRA Minimum Distribution until I reach 73 yrs. old.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MKDM
from KS
Verified Purchase:Yes
I've used the software for years but as I grow older the font seems to be getting smaller and smaller. There should be an option to increase the size. When I called and asked if there were any options, the rep told me to use Control + or -. That is not a reasonable solution. Because increasing the font just stays inside a predefined box which is unusable. Please fix this and I would give your 5 stars.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BradTC
from Lexington, SC
Verified Purchase:Yes
I have used it since 1996... Love it... Won't use anything else
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: GB316
from Charlotte
Verified Purchase:Yes
I have questions on why certain ares get locked in like RMDs when I'm only 64. Also, pages that don't apply to even I don't select that subject.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great program... as always! for over 20 years!
on April 14, 2024
Posted by: Stev P
from Minnesota
I've been using this product for decades. Excellent for my needs of reporting on personal, small business, investments and state returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock