Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(22,181 Reviews)
Rating breakdown 22,181 reviews
5 Stars
14,524
4 Stars
3,956
3 Stars
1,498
2 Stars
857
1 Star
1,346
81%of customers recommend this product.
(
6,183 out of
7,646)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
4
More explanation needed on Last Years AGI field
on April 11, 2024
Posted by: Louie1
from Alpharetta, GA
When filing electronically, the product asks for last years AGI. It needs an explanation that the AGI should come from the original return filed and not the amended return.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 11, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Once again Good Stuff
on April 11, 2024
Posted by: dahary
from Penascola FL
I cannot count the number of years I have used H&R software, each time it gets easier to do. You'll see me again in 2025
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Greenbean1011
from Carrboro, NC
Verified Purchase:Yes
I "splurged" by e-filing my North Carolina return this year, and the whole process was easier and quicker than I had expected.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Lindy1055
from Chattanooga TN
Verified Purchase:Yes
We had a loss carryover that we took in last years filing (this was all that was remaining) that carried over into this year during the import. It could be over ridden but I couldn’t submit the return electronically because of the over written field. So I had to enter this years data all manually,
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Why won’t the software even open?
on April 13, 2024
Posted by: RonSa
from Eliot, ME
Why won’t the software even open? On top of that it charged me twice to send my state return! It refused to go anywhere to pay my tax bill! Please fix your software so it works!
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: E Man 21
from Eighty Four, PA
Verified Purchase:Yes
This walks me through everything I need to complete my taxes
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Sacelcarab
from California
Verified Purchase:Yes
I’ve been doing my taxes with H&R software for years and it has always been a great program to work with. It is very intuitive and has lots of help links if I need them.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Needleme
from Augusta, Maine
Verified Purchase:Yes
I’m self employed and I’ve been doing my taxes with this software for 19 years. It gives me the confidence to be able to do that.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock