Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(22,155 Reviews)
Rating breakdown 22,155 reviews
5 Stars
14,508
4 Stars
3,951
3 Stars
1,496
2 Stars
854
1 Star
1,346
81%of customers recommend this product.
(
6,167 out of
7,629)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Tax Payer Dude 12345
Verified Purchase:Yes
Ok but has been missing the form for Covid hardship withdrawals for the last 2 years
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Written by a customer while visiting HRBlock
Posted by: Valerie June
from Chicago, Illinois
Verified Purchase:Yes
Every year I find some error or inconsistency in the software which I have to override. This year they said I could deduct expenses for moving to a new area in order to take a new job. I laboriously got together all the records of various moving expenses, and worked my way through their interview on the subject. At the very end of the interview they told me that the law had changed and only military could take the deduction. I had the latest software update installed, yet they couldn’t tell me this at the beginning of the interview?!? I’m sick and tired of having to double check the accuracy of their software and will be looking for another company next year. And by the way don’t bother ordering a CD ROM of the software. They don’t send it, even when you complain that you never got it and they say they will send it out right away. And if you write a negative review be prepared to have to jump through several extra hoops to get it to go through.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Hampshire
Verified Purchase:Yes
I've used H&R Block tax software ever since it first existed. It's easy to use and gives you great guidance.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from sheridan, wyo
Verified Purchase:Yes
i could not send my return in to the IRS electronically for the last 2 years. last year i had to print and send a paper copy. this year i had to jump through all kind of hoops and quite a few phone calls before i could figure out what to change so i could send electronically.
Pros: Easy to import documents
Cons: Time consuming
Value
2
Written by a customer while visiting HRBlock
Posted by: Phyllie Elite
from Colorado
Verified Purchase:Yes
Great process leading the way to max refund accordingly to tax laws
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Data import poor. Worksheets not comprehensive. Navigation has too many clicks
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: VDennis
from Greenville, SC
Verified Purchase:Yes
I have used TaxAct and TurboTax. Not much difference. In 2022, I sold a rental property, first time to do that. The software left me with questions. It was not clear. I got on HRB chat, and after trying to get my questions answered, was told I would have to pay for it. Not good.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Ahme
from Maryland
Verified Purchase:Yes
The extras with premium were not as useful as I expected. Not sure it was worth the extra cost.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock