First time using H&R Block product. It is not nearly as intuitive as what I've used previously. The most glaring item arose when I started to initiate e-filing. It pre-entered a number as my 2016 AGI, even though I hadn't filed with them in 2016 and they therefore didn't have my prior tax return info. Not only was the number they entered more than 10 times my actual AGI, but it wasn't obvious how I should go about over-riding it.
The program walks you through with questions that are easy to follow and answer. At the end, it is also easy to return to a particular section of the return in order to review your answers.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
Software was easy to navigate and the help button helped in explaining topics I was unsure about
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Great software, but often a glitch each year!
on May 5, 2018
Posted by: ShariAnn
I love the software and will continue to use it. However, I wish the company would strive to double-check for errors before marketing the product. Each year there is at least one glitch. This year the previous year's AGI total that was carried forward to use as identification for electronic filing was inaccurate. I had to manually override that amount in order to submit the correct figure; otherwise, my return would have been rejected electronically! Other years, some figures which transfer to the state forms have either been omitted or incorrect. A little more careful proofreading and testing of the product before selling would be appreciated. I also wish there would be an option to import 1099-B sales in a grouped format, rather than import each individual sale for the entire year.
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast